• SHIPPING & DELIVERY

    All goods purchased through mecfans.mecstrut.com come with a standard delivery fee. We will do everything we can to ensure your products receive a speedy and efficient delivery. As we use an external courier company products can take up to 7 days to be received.

    The delivery times apply to items we currently have in stock – which is pretty much everything on the site. If we don’t currently have your item in stock there may be a further delay in you receiving your goods within the time-frame outlined above.

    • PRIVACY & SECURITY

    This privacy policy sets out how Marcliff Engineering Co. Pty Ltd / MEC Fans Store uses and protects any information that you give to MEC Fans Store when you use this website. Marcliff Engineering Co. Pty Ltd / MEC Fans Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. MEC Fans Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    • RETURNS & REPLACEMENTS

    Any items that YOU the Customer consider to be defective must be pre-authorised by Marcliff Engineering Co. Pty Ltd the Supplier. All such returns require a return authorisation and must be shipped back to Marcliff Engineering Co. Pty Ltd immediate. Authorised returns of products considered to be defective will be subject to inspection by Marcliff Engineering Co. Pty Ltd. It must also be noted that Marcliff Engineering Co. Pty Ltd reverse the right to refuse credit or replacement should we feel that the product has been mistreated or damaged intentionally.

    • ORDERS

    All orders are subject to acceptance by Marcliff Engineering Co. Pty Ltd the Supplier and hereafter referred to as Marcliff Engineering Co. Pty Ltd due to the high cost of processing orders, a minimum order of $200.00 is required.

    • PRICING

    Prices are subject to change without notice. Please be aware that orders will be invoiced at the pricing prevailing at the time of the order. Prices are not guaranteed.

    • LIABILITY

    Marcliff Engineering Co. Pty Ltd the Supplier is not liable or responsible for loss or damage in transit. Deliveries should be carefully checked upon delivery for total carton count and condition. Any shortage or evidence of damage must be noted on the freight carrier’s delivery receipt and reported immediately to Marcliff Engineering Co. Pty Ltd. Any short deliveries in unopened cartons that be attributed to picking/packing errors must be reported to Marcliff Engineering Co. Pty Ltd within two (2) working days of receipt of goods.